Refund policy

At Nida Ejaz Furniture & Interior Pvt. Limited, we want you to be satisfied with your purchase. Please review the following policy before placing your order.

Returns

• Furniture can only be returned if it arrives damaged, defective, or incorrect.
• Any issue must be reported to us within 24 hours of delivery with clear photos or videos.
• Products must be unused and in their original condition for a return to be considered.
• Customized or made-to-order furniture is not eligible for return or cancellation once production has started.

Refunds

If your return is approved, we will review the issue and determine the appropriate solution, which may include a replacement, repair, or refund.

Refunds, where applicable, will be processed through the original payment method or another method agreed with the customer.

Important

Minor variations in color, texture, wood grain, stitching, or finishing are normal characteristics of furniture and may not qualify as defects.

Delivery charges and other applicable charges may be non-refundable.

For any return or refund request, please contact us with your order number and photos/videos of the issue.

Nida Ejaz Furniture & Interior Pvt. Limited
19 KM, Ferozpur Road, Akhtar Saeed Road, Lahore, Pakistan